Richmond Hotel Yokohama Bashamichi

The staff are very helpful and the location is fantastic, several train stations nearby, several groceries, A pleasant stay overall, Special thanks to Matsuta she was so so helpful, She exceeded my expectations, I am really so thankful to her, The breakfast was splendid, Thank you so much as it was a great experience.

Great location and rate. Staff were super helpful. great connectivity by train and metro. The washer-dryer was a nice addition for slightly longer travels.

I enjoyed my stay here very much. The location was great and is near good day activities and night activities. There are lots of shops and cages around the area as well. As a non-Japanese speaker, the staff were really helpful and all the information was also in English in the room. The hotel provides a lot of toiletries and the bed is extremely comfortable. The hotel provides slippers, hangers, a hair dryer, a fridge (which you can turn on and off), robe etc etc. The staff are really nice and I enjoyed it when they all said 'konbanwa' こんばんは when I arrived late at night.

I love how kind, welcoming and accommodating their staffs were. There was a confusion with our luggage and the staff were very helpful in figuring out a way for us to take our luggage to the airport. Thank you!!

Perfect location for everything I wanted to see. My room was very comfortable during my stay. The staff at the front desk was really great and even helped me book a taxi back to the airport in advance.